As a Hello Nails policy we require that every client pays a nonrefundable $25.00 deposit to make an appointment. This deposit will be credited to your due amount the day of the appointment. If you cancel within the 24 hour cancellation period your deposit will stay in your client profile as a credit for when you make another appointment with us.

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We have a 24 hour Cancellation Policy. That means that if you want to cancel, change a service or change the date of your appointment you can do it 24 hours before the day of your appointment.

We give every client a 15 minute grace period. If you arrive after 15 minutes we will have to adjust your services to the time we have left but you will have to pay the full amount of the booked services.

We are happy to repair a Gel Manicure within 48 hours of the original appointment.

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We take every measure to ensure a long lasting polish manicure, however, due to the impermanent nature of traditional nail polishes and lacquers, we cannot guarantee the lifespan of regular polish manicures.

Some of the brands that we use are: APRES, ARZENTZ, SELENIA, YOUNG NAILS etc.

FIRST COME FIRST SERVE. We have limited parking spots sharong spots with our business neighbors. There is also street parking.

At Hello Nails we have our Gel strengthener services in which we use our Orly Builder Gel or our Akzentz Hard Gel to provide structure, flexibility and protection to your nails. We recommend that you come every two to three weeks to get your nail strengthener retouched so your nails grow healthy and long.

We recommend that if you want to get any type of nail design to tell us in advance so we can adjust the time of your appointment. We have a nail design tier system.

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TIER 1: Simple designs such as dots, lines, French tips, or minimal designs.

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TIER 2: Accent nails, reverse french, double french, isolated chrome, flowers, foils, rhinestones.

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TIER 3: Elaborate designs with additional elements like glitter, rhinestones, hand-painted patterns, 3d or textured elements.

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TIER 4: Includes bespoke designs tailored to the client's preferences and specifications. High-end designs featuring elaborate nail art, intricate detailing, and advanced techniques.

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